UNDER WHAT CIRCUMSTANCES DO WE COLLECT YOUR PERSONAL INFORMATION?
We may collect your Personal Information, for example:
When or if you register as a Customer on the Site (We create an account for you on the Site, with an account profile containing your contact information and other Personal Information that you have provided to us;
- When you update your account profile on the Site;
- When you request an estimate or price quote for Services or other information via the Site;
- When you accept a price quote for Services via the Site and order Services from us;
- When you submit information and materials for Services to be performed;
- When you contact us by e-mail or through any other means;
When you use the interactive features of the Site, for example, to check on the status of your request for Services or to otherwise access, browse, review, clean or manage your account;
- When you use our message boards to communicate with us and/or our personnel;
- When you register for our sweepstakes, contests or other promotional events;
- When you apply for or request information about becoming a member of our team; and
- When you provide us feedback, suggestions or comments.
We may also obtain information about you through your use of the Site in general and from third party sources.
PERSONAL INFORMATION YOU PROVIDE
The Site may request and collect certain Personal Information from you including, but not limited to, your name, e-mail address, postal address, phone number, fax number, social security number or employer identification number, payment information and qualifications, through various means such as online forms and interactive features on the Site, e-mail correspondence, questions, comments and other communications to or through the Site.
When you visit the Site, we may collect technical information that does not, by itself, identify you by name. This information may include your IP (Internet Protocol) address, the address (or “URL”) of the web site that you came from before visiting the Site, which pages you visit on the Site, which browser you used to view the Site and any search terms you have entered on the Site. This technical data is used to measure and improve the effectiveness of the Site, to help diagnose problems with our server, to administer the Site, to see where Site traffic is coming from and to identify our users. We may also collect other non-personally identifiable information via the Site, such as Site usage activity and preferences, also known as demographic or profile data. We may combine the data described in this paragraph with your Personal Information.
A “cookie” is a small data file that a web site may send to your browser and that your browser may then store on your system. We may use session cookies, for example, to simulate a continuous connection – cookies let us “remember” information about your preferences and passwords and allow you to move within the Site without reintroducing yourself.
A “web bug” is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an e-mail, which is retrieved from a remote site on the Internet enabling the verification of an individual’s viewing or receipt of a web page or e-mail message.
USE OF PERSONAL INFORMATION
We use Personal Information collected on and through the Site for a variety of purposes in the course of business and as otherwise set forth herein. For example:
To enable you to order Services via the Site and save your preferences for the next time you return to the Site;
To process and confirm your requests, orders and other transactions, and respond to your requests for information, products and services;
To send to you, or cause or permit others to send to you, promotional materials from us and from third parties, including, for example, information about our products and services and those of our business partners and affiliates, and other information and materials that may be of interest to you (You may opt-out of receiving certain promotional e-mail messages from us as described in the “Opt-out” section below);
If you have registered for one of our sweepstakes, contests or other promotional events, to contact you regarding the status of your entry;
If you have applied or requested information about becoming a member of our team, to evaluate your qualifications for the desired position and possibly to contact you for further information; and
To evaluate what portions of the Site are more popular than others, determine where visitors came from, where they go, and how long they stay on a particular page, or the Site in general.
We may match information collected from you through different means or at different times, and use such information along with information obtained from other sources, including third parties.
DO WE SHARE YOUR PERSONAL INFORMATION?
We do not share, sell or rent your Personal Information to third parties with whom we conduct business or transactions. You may opt-out of such sharing of your Personal Information as described in the “Opt-out” section below.
We may contract with other companies or individuals to provide Services to you, which companies may be given access to your Personal Information.
- We may transfer, sell or assign your Personal Information to third parties as a result of a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation.
- We reserve the right to disclose any information concerning you as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Site properly, or to protect or defend our rights or the rights or well-being of our users or if you are involved (or are reasonably suspected to be involved) in any illegal or harmful activity, even without a subpoena, warrant or court order. We may release certain Personal Information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.
From time to time, we may be required to provide Personal Information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.
You acknowledge and agree that you have no expectation of privacy with respect to your postings on message boards or on any public areas of the Site, such as chat rooms and bulletin boards, if any.
DO YOU HAVE CHOICES REGARDING HOW YOUR PERSONAL INFORMATION IS USED?
If you would like to opt not to receive promotional or marketing e-mail from us in the future, please send an e-mail to email@example.com.(If you use more than one e-mail address, then be sure to send your opt-out e-mail from each such e-mail address.) However, your option not to receive promotional and marketing e-mail: (a) shall not preclude us from corresponding with you, by e-mail or otherwise, regarding your existing or past relationship with us, and (b) shall not preclude us, including our employees, contractors, agents and other representatives, from accessing and viewing your Personal Information in the course of maintaining and improving the Site or providing Services to you. Your opt-out request will also not apply to correspondence that has already been initiated, or to correspondence from third parties with whom we have already shared your Personal Information.
CAN YOU ACCESS AND UPDATE YOUR PERSONAL ACCOUNT INFORMATION?
We want your account information to be accurate and complete. If you would like to access or update your account information, you may do so by logging into your account on the Site and visiting the “Edit Your Profile” page.
CONSENT TO PROCESSING
By providing any Personal Information to the Site, you fully understand and unambiguously consent to the transfer of such Personal Information to, and the collection and processing of such Personal Information in, the United States and other countries or territories.
HOW DOES THE SITE SECURE YOUR PERSONAL INFORMATION?
We use a variety of safeguards to protect your sensitive Personal Information from loss, misuse, alteration or destruction. For example, we use Secure Sockets Layer (SSL) technology supporting up to 128-bit encryption to protect your credit card information transmitted to or from us during your session at the Site.
Please be careful whenever sending Personal Information to us via e-mail. E-mail is commonly not a secure means of transferring information.
Notwithstanding the above, due to the open nature of the Internet, we cannot guarantee that any information stored on our servers, or transmitted to or from a user, will be free from unauthorized access. By using the Site, you acknowledge that you understand and agree to assume these risks.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail.
We have no control over what information third parties track or collect, and we have no responsibility or liability for any tracking, data collection or other activities of third parties.
DOMICILE REQUIREMENT FOR USE OF THE SITE
WHO CAN YOU CONTACT IF YOU HAVE QUESTIONS OR CONCERNS?
Please contact us at firstname.lastname@example.org to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints.